Journey Lookbook
We help our customers create journeys every day — from simple to complex, spanning across many industries from retail to financial services. We created this lookbook to provide a behind-the-scenes...
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Travel, Transportation + Hospitality
Top travel, transportation + hospitality (TTH) brands are prioritizing the prioritizing the customer experience through exceptional customer service, personalized communication, and seamless interactions.
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How Interaction Studio Enhances Personalization for Marketers
Interaction Studio brings together key elements of personalization making it easier to achieve personalized aspirations, and allows greater time to consider customers, and create compelling offers and
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Leveraging the Power of Personalization: Mastering Meaningful Customer Experiences Through 1:1 Engagements
Marketing today is more than connecting customers with messages about products or services they are interested in — it’s about creating a customer experience. As new tools and technologies emerge...
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What Type of Customer Journey Are You?
Are you more of an Abandoned Cart Journey or a re-engagement journey? Based on your travel style and work habits, we can tell you! Take this quiz to find out...
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Why a Salesforce Partner Is a Good Investment (Despite Budget Cuts)
Self-implementing to save money is not always the best way to go. Learn why it’s beneficial to work with a partner from the beginning, based on some of the common roadblocks customers encounter.
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Getting The Most Out of Journey Builder
Journey Builder is a tool that can drive personalized, 1:1 communications with customers and prospects at scale. Here are four tips we utilize when implementing journeys with our customers.
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Best Practices for Email Deliverability During COVID-19
Best practices for creating email campaigns during COVID-19, including what content to include, a warm up schedule, and send ramp-up tips.
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Marketing During a Pandemic: Live Recording
Bobby and Cole cover the do's and don'ts of marketing during a global pandemic during this special live recording of In The Clouds.
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How Caesars Entertainment Hit the Email Marketing Jackpot
The Caesars Entertainment marketing team had big goals with a small team. Lev helped them increase sending capacity by 800% using Salesforce Marketing Cloud, and estimated a 50% lift in revenue.
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