Customer 360: What Is It?
(Editor's Note: Customer 360 is now Salesforce CDP)
Customer 360: What Is It?
In this episode of ‘In the Clouds’ podcast, our hosts, Bobby Tichy and Cole Fisher, invite teammates Ryan McCambridge and Nick Burggraf on the show to take a deep dive into Customer 360. To help our listeners better understand the platform, they will be covering:
What is Customer 360?
Customer 360 offers a new set of services that will enhance data management across all of Salesforce, the #1 CRM for sales, service, communities, commerce, and marketing.
What’s the goal of the platform?
- To connect enterprise data from any source.
- To build a unified customer profile.
- To manage customer insights and inspire engagement.
When can you get it?
Ryan and Bobby also discuss the benefits of buying Customer 360 vs building a platform of your own to manage and integrate customer data. Stay tuned until the end as one of our hosts shares what happens when a tech guy shares a story about his brave venture into home improvement; you don’t want to miss it!
If you have questions or have topics you’d like to see covered in future episodes, drop us a line at InTheClouds@LevDigital.com