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Gain insights on all things customer experience, digital transformation, email marketing, digital strategy, and more.

  • Journey Builder: Trick-or-Treat Edition

    Journey Builder: Trick-or-Treat Edition

    Happy Halloween! We “Lev” celebrating holidays at Lev – and of course, what better way to celebrate than by turning the beloved Trick-or-Treat tradition into a Journey Builder demonstration.

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  • The Future of Content Overload for OTT Services

    The Future of Content Overload for OTT Services

    New OTT options are entering the market everyday, causing viewers to experience analysis paralysis. How can each OTT differentiate themselves through both content and the viewer experience?

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  • A Seriously Sweet ROI: How a Regional Grocer Used Birthday Email Journeys

    A Seriously Sweet ROI: How a Regional Grocer Used Birthday Email Journeys

    How a regional grocer leveraged a birthday email journey to treat their customers to a sweet treat and provide a delightful customer experience using Salesforce Marketing Cloud

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  • How to Pull Off Sponsored Emails Without Annoying Your Customers

    How to Pull Off Sponsored Emails Without Annoying Your Customers

    Sponsored emails (or “Graymail”) can be a great way to partner with like-minded brands to reach new audiences, but it can be hard to get them right without annoying your customers. Wondering what...

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