Journey Lookbook
We help our customers create journeys every day — from simple to complex, spanning across many industries from retail to financial services. We created this lookbook to provide a behind-the-scenes...
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Healthcare + Life Sciences
Digital communications from healthcare + life sciences companies is no longer a nice-to-have. It's a must. Lev helps top HLS organizations engage their patients in meaningful ways using Salesforce.
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Crawl-Walk-Run with Interaction Studio
Learn about Iovate's overall marketing goals and an overview of the marketing team, their personalization approach, Interaction Studio use cases and implementation process
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How Atrium Health is Growing Patient Relationships Through Digital Engagement
Atrium Health is focused on providing clinically excellent and compassionate care for their patients, which includes the care and communication they receive across their entire journey.
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Atrium Health's Journey Forward
Atrium Health shares how they're using Salesforce Marketing Cloud to level up their personalization efforts—including using Journey Builder and Einstein to create 1:1 engagements with their patients..
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Five Tips For Mastering the Patient Experience - Lev
A patient’s expectation of a personalized digital experience with their healthcare providers is no longer influenced by just their experiences with other providers, but with every amazing digital...
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4 Steps To Patient Engagement During COVID-19
Most healthcare organizations have a backlog of 3-4 months worth of elective surgeries and appointments to reschedule, and will also want to work to maintain appointments that were already scheduled..
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A DSO’s Five Tips To Mastering The Patient Experience
Now, more than ever, health organizations need to step up to the challenge of creating a patient-centric experience. According to the Salesforce global study, “State of the Connected Customer,”...
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Moving Beyond Just “Payer:” Why It’s Time for Insurance Organizations to Level Up the Member Experience
With healthcare costs on the rise, patients are now demanding a higher quality of service and a more personalized experience than ever before. Not only are they demanding better service from their...
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How Healthcare Marketers Are Engaging With Patients in a Digital Age
Imagine this: You wake up. You check your sleep pattern on your watch. You eat your breakfast. You track your calories on your phone. You walk to work. How many steps was that? You grab a coffee...
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Utilizing Multi-Cloud Interactions to Drive 1:1 Personalization in Healthcare
Driven by multi-cloud interaction, this engagement focused on Sales Cloud events triggering journeys in Marketing Cloud’s Journey Builder to drive individual paths based on triggered events for new pa
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