Blog

Gain insights on all things customer experience, digital transformation, email marketing, digital strategy, and more.

  • How to Support Employees When WFH is Living at Work

    How to Support Employees When WFH is Living at Work

    How can we support one another while living at work during a global pandemic? Here are four ways to make this transition a little easier.

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  • Using Social Studio to Connect with Customers

    Using Social Studio to Connect with Customers

    Social Studio’s ability to connect with customers on social media is majorly transforming the way brands and businesses approach customer service today.

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  • Working From Home: Keep it Secret, Keep it Safe

    Working From Home: Keep it Secret, Keep it Safe

    When you have enabled your team to work from anywhere, don’t forget to spend some time working on your system security.

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  • Building a Customer Experience Value Framework

    Building a Customer Experience Value Framework

    All customer experience initiatives require deep involvement from clients and partners, and the challenge for organizations is making the decision on where and how to get started.

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  • Working From Home: Seamless Interactions Are An Integration Away

    Working From Home: Seamless Interactions Are An Integration Away

    Building a strong integration strategy is critical for success when you’re working from home. Learn more about the questions you should ask when planning your strategy.

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  • Meet JR Hildebrand

    Meet JR Hildebrand

    JR Hildebrand joined our Levsters, partners at Salesforce, and current customers for an exclusive fireside chat and a tour of the garage as Indianapolis gears up for race day!

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  • 4 Innovative Ways Higher Ed is Adapting in the Age of Coronavirus

    4 Innovative Ways Higher Ed is Adapting in the Age of Coronavirus

    Higher ed institutions have had to rethink their experience and pivot their operations. Learn about four innovative ways higher ed institutions are leveling up their constituent experience.

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  • Start Your Engines!

    Start Your Engines!

    For the first time ever, Lev is sponsoring an Indycar driver.

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  • 4 Tricks for Common Query Studio Error Messages

    4 Tricks for Common Query Studio Error Messages

    When an unexpected error message pops up in Query Studio, these 4 tricks can help you avoid some frustration, and give you back more time in your day.

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  • How Interaction Studio Enhances Personalization for Marketers

    How Interaction Studio Enhances Personalization for Marketers

    Interaction Studio brings together key elements of personalization making it easier to achieve personalized aspirations, and allows greater time to consider customers, and create compelling offers and

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  • Working From Home: Make Your Paper Work with Document Management

    Working From Home: Make Your Paper Work with Document Management

    Paperwork is boring and a lot harder when you’re working remotely. By implementing a document management system, you’ll give your team access to the templates they need wherever they are.

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  • Using Journey Builder in Higher Ed to Engage Applicants

    Using Journey Builder in Higher Ed to Engage Applicants

    Learn about the strategic, tactical, and functional elements of how Journey Builder can be used to engage applicants in Higher Ed.

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  • 4 Ways Retailers Can Create Frictionless Commerce for Customers

    4 Ways Retailers Can Create Frictionless Commerce for Customers

    Creating frictionless commerce is always a valuable tool for retailers, but now that there are more eyes online and clicks on your site it can make or break your business.

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  • Marketing and the Customer Experience

    Marketing and the Customer Experience

    When a marketing organization has better insight into customers, the more enabled the marketing team becomes. Learn more, at ATG's Quote 2 Cast, a virtual conference about The Future of Quote to Cash.

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  • Working From Home: It’s Time to Chat

    Working From Home: It’s Time to Chat

    Learn how Salesforce’s Live Agent and Digital Connect solutions amp up the customer experience by helping you connect customers with the information they need.

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  • 3 Ways FINS Marketers Can Maximize Their Budgets

    3 Ways FINS Marketers Can Maximize Their Budgets

    With closely managed and sometimes shrinking budgets, FINS marketers are under pressure to develop insightful, data-driven strategies with limited time and resources.

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  • Why a Salesforce Partner Is a Good Investment (Despite Budget Cuts)

    Why a Salesforce Partner Is a Good Investment (Despite Budget Cuts)

    Self-implementing to save money is not always the best way to go. Learn why it’s beneficial to work with a partner from the beginning, based on some of the common roadblocks customers encounter.

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  • Working From Home: Dial Up The WFH Experience with CTI

    Working From Home: Dial Up The WFH Experience with CTI

    Now is the time for businesses to focus on technology solutions that drive success for remote employees, and one of the most impactful ways teams amp up their CRM experience is with CTI.

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  • Uncovering Opportunities in Retail with Preference Centers

    Uncovering Opportunities in Retail with Preference Centers

    Preference centers allow digital retail marketers an opportunity to enhance their online brand presence, by aligning their digital marketing with current customer shopping behavior.

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  • Getting The Most Out of Journey Builder

    Getting The Most Out of Journey Builder

    Journey Builder is a tool that can drive personalized, 1:1 communications with customers and prospects at scale. Here are four tips we utilize when implementing journeys with our customers.

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