The 5 Best Things About Lev Pride in 2021
A member of Lev Pride shares their top five favorite things about being a part of this affinity group in 2021.
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How Salesforce Can Modernize Your Banking
Learn how Financial Services Cloud and Marketing Cloud can take FINS marketing to the next level.
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The Salesforce AppExchange: To Build or to Buy?
The Salesforce AppExchange is an invaluable tool for certified partner solutions. This post discusses the pros and cons of building vs buying.
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Demystifying Your CRM Options: Homegrown vs Turnkey vs Salesforce
Deciding what kind of CRM solution to use is a difficult decision. This post highlights the pros and cons of three different solution options: homegrown, turnkey, and Salesforce.
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Adapting the Fan Experience in the Age of Covid
The pandemic has been disruptive to the sports industry, but it's also provided a different way for teams to engage fans. Learn how we are helping sports teams adapt the fan experience.
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The SubscriberX Journey
Follow a subscriber's journey across the entire customer lifecycle, and learn how SubscriberX is working behind the scenes to create a personalized and delightful experience.
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Amplify Change Management with In-App Guidance
Having a strong onboarding and change management process is critical to the success of any implementation. Learn how Salesforce's In-App Guidance is a game changer for onboarding and training.
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Working From Home: Keep it Secret, Keep it Safe
When you have enabled your team to work from anywhere, don’t forget to spend some time working on your system security.
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Working From Home: Seamless Interactions Are An Integration Away
Building a strong integration strategy is critical for success when you’re working from home. Learn more about the questions you should ask when planning your strategy.
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Working From Home: Make Your Paper Work with Document Management
Paperwork is boring and a lot harder when you’re working remotely. By implementing a document management system, you’ll give your team access to the templates they need wherever they are.
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Working From Home: It’s Time to Chat
Learn how Salesforce’s Live Agent and Digital Connect solutions amp up the customer experience by helping you connect customers with the information they need.
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Working From Home: Dial Up The WFH Experience with CTI
Now is the time for businesses to focus on technology solutions that drive success for remote employees, and one of the most impactful ways teams amp up their CRM experience is with CTI.
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How To Not &$!#% Up Your Salesforce Core Implementation
Salesforce is a powerful platform that can take your business to the next level. Here are pointers to make sure the investment you make in Salesforce is well spent and will continue to drive value.
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Core 101: Why Salesforce’s Core Platform Is Core To The Customer Experience
Why CRM? At some point in the last few years, you may have heard that we have entered a new industrial era – the age of big data. No matter your industry, data is playing a larger and larger role...
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