Simha Baker

The Salesforce AppExchange is an invaluable tool for certified partner solutions. This post discusses the pros and cons of building vs buying.

Deciding what kind of CRM solution to use is a difficult decision. This post highlights the pros and cons of three different solution options: homegrown, turnkey, and Salesforce.

The pandemic has been disruptive to the sports industry, but it's also provided a different way for teams to engage fans. Learn how we are helping sports teams adapt the fan experience.

Having a strong onboarding and change management process is critical to the success of any implementation. Learn how Salesforce's In-App Guidance is a game changer for onboarding and training.

When you have enabled your team to work from anywhere, don’t forget to spend some time working on your system security.

Building a strong integration strategy is critical for success when you’re working from home. Learn more about the questions you should ask when planning your strategy.

Paperwork is boring and a lot harder when you’re working remotely. By implementing a document management system, you’ll give your team access to the templates they need wherever they are.

Learn how Salesforce’s Live Agent and Digital Connect solutions amp up the customer experience by helping you connect customers with the information they need.

Now is the time for businesses to focus on technology solutions that drive success for remote employees, and one of the most impactful ways teams amp up their CRM experience is with CTI.

Salesforce is a powerful platform that can take your business to the next level. Here are pointers to make sure the investment you make in Salesforce is well spent and will continue to drive value.

Why CRM? At some point in the last few years, you may have heard that we have entered a new industrial era – the age of big data. No matter your industry, data is playing a larger and larger role...